About the job

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Director Product Management will be the relationship owner, launch proponent, and on-going program lead for the Product. This role will be the primary relationship owner for any product vendor. This position will direct and oversee the initial development and ongoing program management for Ally Bank's product, ensuring a holistic focus on the customer experience across all channels, alignment with Brand, integration with the existing Bank product suite, and other critical connect points including technology, operations, sales, marketing, and servicing. The ideal candidate must be able to coordinate a cross-functional team through idea generation, product definition, development and product launch, and ongoing product management to ensure successful execution against the business strategy.

This role is responsible for Vision and Strategy Development for Fraud prevention product(s). Develops and maintains a strategic vision for the product family, including technology, competitive, and internal strategic perspectives. Establishes road map for fraud prevention product(s). Contributes to the technical direction and conducts relevant research to inform enablement strategies. Leverages quantitative and qualitative research to establish and communicate the product and product family vision as well as the overall design and delivery strategy. This leader will build out a team to develop and maintain the evolving roadmap and to lead projects with the IT and digital teams to develop the capabilities and align controls to the technology as new fraud tactics are unfolding. The Fraud Roadmap evolves as new fraud tactics and technology emerge, and this leader and team will be responsible for leading the operations through analysis of the needs and aligning them to capabilities within technology to address.

At this time, Ally will not sponsor a new applicant for employment authorization for this position

The Work Itself

Owns and influences the vision and definition of the roadmap. Responsible for ensuring the product development effort is concentrated on the right priorities based on business value. Partners closely with digital/IT architects, designers, and analysts to translate business needs into technology solutions Partners closely with the Director of Fraud Strategy to ensure Ally's technology roadmap evolves to address changes in the fraud landscape. Develop and design target state business architectures and influence technical architecture as the subject matter expert for financial crime prevention solutions, incorporating industry best practices and innovative technologies. Defines and conveys the vision to the business team(s) to develop requirements to ensure a successful product based on business needs and value. Lead the business assessment and integration of new technologies and methodologies into existing systems to enhance the effectiveness of financial crime controls. Conduct risk assessments and threat analyses to inform design decisions and prioritize initiatives. Influences plans and strategies to achieve the business objectives as related to the product area, including published product roadmaps that will articulate the product direction to both internal and external stakeholders. Monitor and evaluate the performance of financial crime prevention systems, making data-driven recommendations for improvements. Primary point of contact for questions from the business, IT, and digital teams and is empowered to make decisions. Socializes the delivery of business value and outcomes of the iteration of the roadmap to the stakeholders and partners. Works with business teams, architects, Product Managers, UX designers, engineers, and customer counterparts to design and deliver new products or capabilities in an iterative, continuous fashion. Develops detailed business requirements, user stories, flow diagrams, etc. outlining the business needs to be designed, developed, and deployed. Works closely with all stakeholders to communicate customer needs, adjust requirements based on technical feedback, prioritize requirements, and manage to change priorities. Performs an active role in mitigating impediments, risks and delays and negotiating tradeoffs to continue progress along the roadmap delivery Represents the business stakeholders and participates in vendor evaluation, selection and onboarding process

Skills

The Skills You Bring

7+ years of experience in financial crime prevention required, with a background in operations, analytics, or claims management In-depth knowledge of financial crime solutions, including anti-money laundering (AML), fraud detection, and sanction screening. Strong understanding of architecture principles and methodologies, with the ability to design scalable and resilient systems. Proven ability to translate target state visions into actionable business and technical requirements. Exceptional multitasking abilities who thrive in high-pressure environments and can effectively manage multiple priorities. Outstanding written and verbal communication skills and an ability to build trust and create collaborative partnerships cross-functionally Advanced data analysis skills in decision making process to balance risk reduction with customer experience. Experience working with Agile methodology is a plus Ability to work in and manage through ambiguity

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date) Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $125000 - $190000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.